At 9GamePlus, we strive to ensure every customer is satisfied with their purchase. If you encounter any issues, please follow our refund and dispute process:

1. Refund Policy:
   • Refunds are issued for returned items in accordance with our return policy.
   • Refunds are processed within 7-10 business days after we receive your returned item.
2. Dispute Resolution:
   • If you have a dispute regarding a purchase, contact our customer service team at [email protected].
   • Provide detailed information about the issue, including your order number and any relevant documentation.
   • Our team will review your case and work with you to resolve the issue promptly.

If you are not satisfied with the resolution, you may escalate the dispute to relevant consumer protection authorities.