Return Policy and Process
If you are not satisfied with your purchase of physical goods, you may return it within 30 days of receipt for a full refund. To initiate a return, please follow these steps:
- Contact our customer service team at [email protected] with your order number and reason for return.
- Our team will provide you with a return authorization and instructions on how to send your item back.
- Pack the item securely and include the return authorization in the package.
- Ship the item to the address provided by our customer service team.
Please note that the customer is responsible for return shipping costs unless the item is defective or incorrect.